XNet provides outsourcing services, with expertise, processes, and focus on delivering reliable product maintenance and support services. By outsourcing to XNet, clients can reinvest the efforts of their own development teams on more strategic activities such as new product development, and trust that XNet is competently taking care of product maintenance.

Our broad spectrum of maintenance and support services includes:

• Technical troubleshooting
• Version upgrading and improvements
• Error tracking
• User support
• Documentation maintenance and improvement
• QA testing
• Performance supervising and testing

Due to our continuous focus on serving high-tech companies and extensive experience in product development and support, XNet has been able to cultivate our high-quality engineering teams. They provide our clients with a wide range in types of maintenance activities, including:

• Corrective - reactive modification to correct discovered problems
• Adaptive - modification to keep it usable in a changed or changing environment
• Perfective - improve performance or maintainability
• Preventive - modification to detect and correct latent faults

By outsourcing the product maintenance tasks to XNet, our clients are guaranteed to have efficient, effective and high quality maintenance processes.